Refund / Return / Cancellation Policy

Exchange, Refund, Return & Cancellation

All Sales are Final means no refund, return, cancellation or exchange.

Please carefully review your order before confirming payment for your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through Phil India Stamps' web store. In case of wrong or damaged item/s supplied, please feel free to contact us, and we will try our best to provide you with a satisfactory solution.

No return is accepted by the seller in case the right product as per the description is delivered. 

Return Request Period: 

In the event that you wish to make a return, please submit a complaint within 48 hours of receiving the product. Any requests received after this period may not be accepted.

Damaged Product: If you receive a damaged product, kindly provide us with an unboxing video showing the damage. This evidence is crucial for us to assess the situation and provide appropriate assistance.

Missing Items: Should any items be absent from your order, please share an unboxing video displaying the remaining items. Kindly inform us within 48 hours of delivery. We will examine the situation and, if confirmed, issue a refund for the missing item(s).

Refund Eligibility:

 Refunds will be processed for eligible returns based on the following criteria:

a. Damaged or Defective Products: Upon confirmation of the damage or defect through the provided video, we will proceed with the refund process.

b. Missing Items: If we are unable to provide the missing item(s) from your order, a refund will be issued for the respective item(s).

Original Condition and Packaging: To qualify for a refund or exchange, returned products must be in their original condition, unused, unwashed, and undamaged. All original packaging, including accessories, tags, and labels, should be included.

Return Shipping: The cost of return shipping will be your responsibility, except in cases where the return is a result of our error (e.g., damaged or incorrect item sent). We recommend using a reliable shipping service with tracking to ensure the safe return of the product.

Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and credited to your store Cashback a/c within 7 Days. You may use it in your next purchase.